Question 1

What makes Laani different from other salon software?

Accepted Answer

Laani is built specifically for modern beauty professionals who want powerful features without the complexity. Unlike outdated platforms, we offer AI-powered assistance, intuitive scheduling, automated commission tracking, and a beautiful interface your team will actually enjoy using. Plus, we're significantly more affordable than traditional salon management tools while offering better support and more flexibility. Our software is designed for real salon owners who need practical solutions, not corporate enterprises with dedicated IT departments.

Question 2

Is Laani built for small salon businesses?

Accepted Answer

Absolutely! Laani is designed from the ground up for small salon businesses, independent stylists, and beauty professionals who need professional-grade software without enterprise-level complexity. Whether you're a solo stylist or managing a small team, our salon software for small business scales with your needs. No complicated features you'll never use—just the essentials done exceptionally well. We understand that small businesses need affordable, reliable software that doesn't require a degree to operate.

Question 3

Can I use Laani to manage my private salon suite or studio?

Accepted Answer

Yes, Laani is perfect for private salon suites and salon studios. Many independent stylists, estheticians, and beauty professionals use Laani to manage their suite businesses. You get full appointment scheduling, client management, payment processing, and automated reminders—everything you need to run your private salon suite professionally. Our software works beautifully whether you're renting a single chair or managing multiple suites. With transparent pricing and no hidden fees, it's the ideal solution for suite owners who want to focus on their craft, not complicated software.

Question 4

Does Laani work for beauty suites and independent professionals?

Accepted Answer

Definitely! Laani is ideal for beauty suites, independent professionals, and anyone in the salon and spa industry. Our platform handles appointments, client records, inventory tracking, commission calculations, and payment processing—all tailored for beauty suites and independent operators. With no per-stylist fees and unlimited clients, it's the most cost-effective solution for beauty suite professionals. Whether you're running a barbershop, nail salon, spa, or any beauty business, Laani adapts to your workflow seamlessly.

Question 5

How does Laani compare to traditional salon management tools?

Accepted Answer

Laani offers a modern alternative to traditional salon management platforms like Mindbody and similar systems. While older systems can be clunky, expensive, and overwhelming, Laani provides a streamlined experience with AI assistance, intuitive design, and transparent pricing. You get unlimited appointments, unlimited staff, full reporting, and no hidden fees—all for a fraction of what traditional platforms charge. Plus, our setup takes minutes, not days. We've taken the best features from legacy systems and reimagined them for today's beauty professionals.

Question 6

Can I import my existing client list from other salon software?

Accepted Answer

Absolutely! Upload a CSV or Excel file and we'll automatically import your clients with their contact information, visit history, and preferences. Our smart import tool recognizes most common formats and can handle thousands of clients in seconds. Whether you're migrating from another platform or starting fresh, Laani makes it easy to bring your data with you. You can also manually add clients one by one if you prefer.

Question 7

How does tip tracking and commission calculation work?

Accepted Answer

Tips are tracked per transaction and automatically distributed to assigned staff members based on their service involvement. Commission rates can be set per service or per staff member, with automatic calculations built into every transaction. All tip and commission data is included in detailed payroll reports that you can export for accounting. This eliminates manual calculations and ensures your team gets paid accurately and on time.

Question 8

Is there a mobile app, or does it work on phones and tablets?

Accepted Answer

laani works perfectly on any device through your web browser - no app downloads required. The interface is fully responsive and optimized for phones, tablets, and desktops. Access your dashboard, book appointments, and process payments from anywhere with an internet connection. This means you can manage your business on the go without worrying about app updates or device compatibility.

Question 9

What about data security and client privacy?

Accepted Answer

Your data is encrypted and stored securely with enterprise-grade infrastructure powered by Supabase. We never share your client information with third parties. All data transmission is encrypted, and we maintain SOC 2 compliance standards. You own your data and can export it anytime. We take security seriously because your clients trust you with their information, and you can trust us to protect it.

Question 10

Can I cancel anytime? Are there contracts or cancellation fees?

Accepted Answer

No contracts, no cancellation fees, no questions asked. You can pause or cancel your subscription at any time from your account settings. If you cancel, you'll retain access until the end of your current billing period, and you can always reactivate later with all your data intact. We believe you should stay because you love the software, not because you're locked in.

Question 11

Do you offer training, onboarding, or customer support?

Accepted Answer

Yes! We provide personalized onboarding assistance to help you migrate from your current system and set up laani perfectly for your business. Our support team is available via email and chat to help with any questions. We also offer optional training sessions for larger teams. Unlike some platforms that leave you to figure things out alone, we're here to ensure you succeed with Laani.

Frequently Asked Questions - Salon Software for Small Business